Writer & Communications Lead

Knology seeks to elevate social science research in dialogue and decision-making around solving complex social issues. The writer and communications lead, builds on sound training in science communication, particularly reporting on social science research findings. They will champion that objective through carefully crafting written reports and position papers, sharing results on social media platforms, and developing a publications strategy to ensure durable use of our work. This role embodies a philosophy of powerful storytelling, using data to support recommendations that can support advancement in social justice, equity, and a thriving environment.

Overview of the Role

Our communications lead collaborates with social scientists and educators to create and publish compelling social science stories that appeal to non-profit leaders, philanthropists, policymakers, researchers, and other stakeholders. They manage the writing work product across the organization, and they train and support their colleagues as writers. They also identify and pursue direct funding to support brand and content communications related to current research, expand awareness and use of untapped data, align their work with colleagues’ research, build partnerships with organizations that amplify this work, and help guide Knology’s planning for impact beyond the original commissioning partners. Our communication lead also manages the annual report, DOIs, and tracking of all communications including but not limited to reports, LinkedIn, photos, data set sharing etc.

Writing about Research

  • Serves as editor and/or collaborating writer on the development of researchers’ peer-reviewed papers and presentations.
  • Leads reporting for partner-driven projects including position papers and reports.
  • Provides editing support for project work products
  • Provides research teams with sound advice on research-related communications, including recruitment communications, instrument review for language and clarity, and other representations of Knology’s work product.
  • Works with research teams to develop and monitor communications plans for multi-year projects.
  • Manages work product of writing team members.
  • Provides training and feedback for all Knology staff on best practices for writing about research.

Publications & Communications Efforts

  • Selects and edits materials from Knology’s current portfolio, archives, and from the research team’s pursuits to publish on our website.
  • Pursues publications on internal communications platforms, including Knology’s website, Twitter and LinkedIn accounts, newsletter, webinars, among others.
  • Pursues opportunities and supports researchers in communications via external platforms, such as popular news media, academic journals, and more.
  • Supports fund-raising efforts and partner communications based on the organization's value proposition
  • Targets and builds relationship with publishers to make research and theory more accessible to a wide audience, including digital publishing initiatives, and developing partnerships with organizations that fund and support this work.
  • Leads marketing and promoting Knology, our values, and our processes.

Brand Management

  • Identifies crosscutting findings and stories from the full range of Knology’s work and engages staff in dialogue around these stories through all-staff work sessions, producing our monthly newsletters, and building Knology’s social media presence.
  • Leads branding execution (templates) and co-directs branding advancement in collaboration with the President & CEO.
  • Develops and guides the evolution of Knology’s style guides, communications manual, and acts as one of Knology’s voices in public spheres.
  • Leads collaborative writing, and directs contract and staff writers as needed, including producing and supervising the house writing style and conventions, training new writers, setting writing process and standards, etc.

Desired experience includes:

  • A personal commitment to social justice and environmental equity;
  • Master’s degree or equivalent encouraged, but we are open to a broad range of backgrounds that provide the requisite familiarity with social science writing;
  • At least 3 (preferably 5) years experience publishing technical reports or journalism related to social science or public policy;
  • Demonstrated excellence in writing that is persuasive, clear, concise, and on-brand for proposals and/or reports, preferably in non-profit, educational, or commercial sectors;
  • Superior organization and time management skills including the ability to coordinate overlapping projects and deadlines, and excellent attention to detail;
  • Strong analytical and problem-solving skills and the ability to work independently to deliver on team goals and objectives;
  • Familiarity with a wide range of common computer software, including Macintosh OS, Microsoft Office, Google Suite, Zoom, and work management programs like Slack; and
  • We particularly value both lived and disciplinary experience that complement our current team.


The pay range for this full-time position is $70,000 to $80,000 with access to all benefits including health care program, 401K, flex spending opportunities and others. The salary range is for the 1.0 FTE position but can be modified to a lower 0.8 FTE position should the successful applicant wish. Knology recognizes that excellent candidates can be found all over the U.S. and is well set-up to support fully remote work. We encourage both local and remote applicants. Regardless, travel to the New York office throughout the year will be required.


40 Exchange Pl. Suite 1403, New York, NY 10005

Please note that Knology has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Knology employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

To apply:

Please submit a cover letter indicating (1) your experience with social science and (2) where you discovered our job search; a resume or CV; and two writing samples that involve a critical social issue, to Laura Tietjen at jobs@knology.org.

We will review applications as they come in and continue until the position is filled.